PRIVACY POLICY for Northwest Insurance Professionals, LLC

1. Introduction

This Privacy Policy explains how Northwest Insurance Professionals, LLC (“we”, “us”, “our”) collects, uses, discloses, and safeguards your personal information when you use our website or Services, including A2P SMS messaging.

2. Information We Collect

(a) Personal Information

We may collect:
• Name, email address, phone number, mailing address
• Insurance preferences and related data you provide
• Phone number consent for SMS messaging (opt-in)

(b) Technical Information

• IP address, device identifiers, browser information via cookies and tracking technologies.

3. How We Use Your Information

We use information to:
• Provide and manage Services, including SMS delivery
• Respond to inquiries and support requests
• Send updates, appointment reminders, service alerts, and promotions (if opted in)
• Improve our website and client experience.

4. A2P SMS Messaging Consent and Use

Your phone number and consent are collected exclusively to send SMS messages as described above. Consent is not shared or sold to third parties for marketing. We may share data with service providers solely to support SMS delivery.

5. No Mobile Data Sharing for Marketing

We do not sell, rent, or share your mobile number or opt-in consent with third parties or affiliates for marketing/promotional purposes. Any sharing is limited to service providers who support message delivery.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser.

7. Data Security

We implement reasonable safeguards to protect your information, but no system is completely secure.

8. Your Choices & Rights

• Opt-out SMS: Reply STOP at any time.
• Access, update, or delete: Contact us to access, correct, or delete your personal data.

9. Children’s Privacy

Our Services are not directed to children under 13 and we do not knowingly collect personal information from minors.

10. Third-Party Links

Our site may link to third-party sites with their own privacy practices. We are not responsible for those policies.

11. Changes to Privacy Policy

We may update this Policy and will reflect changes with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy, contact:
Northwest Insurance Professionals, LLC
421 W Francis Ave, Spokane, WA 99205
Phone: (509) 868-0364
Email: mckinley@nwipinsure.com