1. Introduction
Welcome to the Terms of Service (“Terms”) for Northwest Insurance Professionals, LLC (“Company”, “we”, “us”, “our”), governing your access to and use of our website at nwipinsure.com and/or any related services, including Application-to-Person (A2P) SMS messaging (“Services”). By using the Services, including SMS messaging, you agree to these Terms. If you do not agree, please discontinue use.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services.
3. Description of Services
We provide insurance information, plan comparisons, and communication including by SMS notifications regarding appointments, updates, reminders, promotions, or other notifications related to our services. Message content and frequency may vary.
4. A2P SMS Messaging Terms
4.1 Consent and Opt-In
By providing your phone number and opting in, you expressly consent to receive A2P SMS messages from us, including informational, transactional, and promotional messages. Consent is not a condition of purchase.
4.2 Message Frequency
Message frequency may vary based on your interactions, services, and preferences.
4.3 Message and Data Rates
Standard message and data rates may apply depending on your mobile plan. You are responsible for any fees charged by your wireless provider.
4.4 Opt-Out Instructions
You may opt out of SMS messaging at any time by replying STOP. After opting out, you will receive a confirmation message and no further SMS messages from us unless you opt in again.
4.5 Help Information
If you need assistance, reply HELP or contact our support at [(509) 868-0364/mckinley@nwipinsure.com].
4.6 Re-Enrollment (Opt-In After Opt-Out)
After opting out, you can opt back in by resubmitting your phone number and consent through our website or other opt-in methods.
4.7 Carrier and Liability Disclaimer
Carriers are not responsible for delayed or undelivered messages. We cannot guarantee delivery and disclaim liability for message failures due to factors beyond our control.
5. User Accounts and Content
Certain functionality may require personal information or account creation. You are responsible for maintaining your account information and secure credentials.
6. Acceptable Use
You agree not to use Services in ways that violate laws, infringe rights, or interfere with other users. We may terminate access for violations.
7. Limitation of Liability
To the maximum extent permitted by law, our liability is limited to the amount paid (if any) for Services and excludes indirect or consequential damages.
8. Governing Law
These Terms are governed by the laws of the State of Washington without regard to conflict of law principles.
9. Changes to Terms
We may update these Terms. Continued use of Services constitutes acceptance of updated terms.
10. Contact Information
Northwest Insurance Professionals, LLC
421 W Francis Ave, Spokane, WA 99205
Phone: (509) 868-0364
Email: mckinley@nwipinsure.com